On Wednesday, May 10, 2006, Fidelity Investments hosted a Boston-IA meeting featuring Marguerite Bergel, Ann Chadwick-Dias, and Alison Savery of the eBusiness Design group describing the work being done at Fidelity to test Web site usability with blind and low vision users.
In the second presentation of the evening, Alison Savery discussed a study to improve the accessibility of the internal Job Opportunities@Fidelity web site for blind and low vision users. (Part 3 of 4)
This article is divided into the following sections:
The team analyzed a group of participants who used JAWS (6.0+) as their primary method for accessing the Web in a two-part study with these objectives:
In the first study, the team recruited eight users (4 blind/4 low-vision) to complete 10 varying tasks, which were read aloud to all participants. The participants performed the tasks on the original site, which served as a baseline.
From their responses, the following conclusions were reached:
The second study responded to the accessibility issues with a redesign, and included 4 blind users for whom JAWS (6.0+) was their primary navigation method; and 4 low vision participants using Used Window Eyes, ZoomText, or Windows Magnifier settings as their preferred navigation tools. These users were tested on the original and redesigned sites, with two equivalent task sets and task orders, and randomized web site order for each participant.
The team reported the following observations:
© 2006 Anne Savitsky-Blondin and P.J. Gardner. All rights reserved.
Anne Savitsky-Blondin is an information architect specializing in content development for intranets and training.